SHAHM ARAJ HOSSAIN

• Assumed overall control and responsibility in the absence of the Housekeeping Manager
• Performed daily opening and closing of Housekeeping
• Checked rooms inventory, assigned rooms to housekeeping staff
• Inspected rooms and public areas thorough throughout entire hotel
• Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted
into automated computer system
• Assisted Executive Housekeeper in completing payroll edits, created weekly schedules for Housekeeping staff
according to forecasted hotel occupancy
• Ensured highest productivity and efficiency in Housekeeping operations
• Managed Lost & Found program and Key Control Program
• Ensured stock rooms and carts were maintained with sufficient supplies
• Assisted Executive Housekeeper with guest supply ordering, inventory, and monthly linen inventory